ACE HARDWARE AGAIN Earns J.D. POWER’S HIGHEST RANKING FOR CUSTOMER SATISFACTION
World’s premier retailer-owned components cooperative attained this rating 15 out of the past 16 several years
OAK BROOK, Unwell., Could 19, 2022 /PRNewswire/ — Ace Components has at the time once again gained J.D. Power’s best position for buyer satisfaction amongst household enhancement retail merchants. This marks the 15th time in the past 16 yrs that Ace Components sits atop the yearly J.D. Power U.S. Residence Advancement Retailer Pleasure ExamineSM.
Ace ranked in the best location in all 5 categories measured in the study: Personnel and Provider, In-retailer Knowledge, On-line Expertise, Products and cost.
“Due to the fact our founding in 1924, our goal has in no way been to be the most significant,” stated John Venhuizen, President and CEO of Ace Components Company. “Our mission is to be the best. And suggestions from consumers via exploration like J.D. Electrical power is validation that our tiny, largely spouse and children run organizations, make Ace shops the very best, most practical components suppliers on the world.”
The 2022 J.D. Electrical power U.S. Home Enhancement Retailer Fulfillment Research analyze is based on responses from more than 2,100 consumers who bought house improvement products and solutions or expert services about the previous 12 months. Ace ranked maximum among major vendors with an over-all pleasure index rating of 869 on a 1000-level scale.
About Ace Hardware
Ace Hardware is the premier retailer-owned components cooperative in the environment with more than 5,500 domestically owned and operated hardware merchants in somewhere around 70 nations.
Headquartered in Oak Brook, Sick., Ace and its subsidiaries function an expansive community of distribution centers in the U.S. and have distribution capabilities in Ningbo, China Colon, Panama and Dubai, United Arab Emirates. Given that 1924, Ace has develop into a element of regional communities around the world and known as the position with the helpful components folks. For much more information and facts, take a look at acehardware.com or newsroom.acehardware.com.
Disclaimer:
Ace Components obtained the best score in the J.D. Ability 2007-2017, 2019-2022 House Enhancement Retailer Fulfillment Scientific studies of customers’ gratification with property enhancement stores. Take a look at jdpower.com/awards.
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